Atheon, Inc. ("Atheon," "Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our websites atheon-inc.com and atheon.ad (the "Site") or use our AI product analytics platform, APIs, and associated SDKs (the "Service").
By accessing or using the Site or Service, you agree to the practices described in this Privacy Policy.
If you do not agree with this policy, please discontinue use of the Site and Service.
I. Definitions
For purposes of this Privacy Policy:
- "Personal Information" means information that identifies, relates to, describes, or could reasonably be linked to an identifiable individual.
- "Non-Personal Information" means aggregated or anonymized information that cannot reasonably be used to identify an individual.
- "Customer Data" means data submitted to the Service by or on behalf of a Customer through APIs, SDKs, or other integrations.
- "Derived Data" means data generated by Atheon through aggregation, anonymization, statistical analysis, or transformation of Customer Data that does not identify any individual or Customer and cannot reasonably be used to do so. We may internally refer to certain forms of Derived Data as Fingerprint.
- "You" refers to a user of our Site or Service.
II. Information We Collect
A. Information You Provide
We collect Personal Information you voluntarily provide, including when you:
- Register for an account
- Contact us for support or inquiries
- Subscribe to communications
- Participate in surveys or feedback programs
This may include:
- Name
- Email address
- Account credentials
- Communications with our support team
B. Information Collected Automatically
When you visit the Site or use the Service, we automatically collect certain technical information, including:
- Browser type and version
- Device type and operating system
- Referring and exit pages
- IP address
- Date and time of access
- Pages viewed and interactions within the Service
This information helps us maintain, improve, and secure the Service.
C. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve the Service.
These may include:
- Essential cookies required for authentication and security.
- Analytics cookies used to understand product usage patterns.
- Performance cookies used to monitor system performance.
You may configure your browser to refuse cookies or alert you when cookies are used. Disabling cookies may affect certain features of the Service.
D. SDK Integrations and AI Call Analytics
Our Service integrates with applications through SDKs or APIs. When integrated, these tools automatically collect telemetry related to the operation of AI-powered systems, including:
- API and model invocation metadata
- Request and response metadata
- Token usage statistics
- Latency and performance metrics
- Error logs and debugging information
- Model configuration parameters
- Feature usage metrics
This information is collected solely to provide analytics, monitoring, debugging, and operational insights.
Customers are responsible for ensuring that their use of the Service complies with applicable data protection laws.
E. Customer Data and Derived Data
Customers may submit data about their products, systems, or users ("Customer Data") when using the Service.
Customers retain all rights, title, and interest in their Customer Data.
Atheon processes Customer Data solely for the purpose of operating, maintaining, and improving the Service.
Atheon may generate Derived Data through aggregation, anonymization, and statistical analysis of Customer Data.
Derived Data:
- does not identify any individual or Customer
- cannot reasonably be used to identify any person
- may be used to improve or operate the Service
Derived Data may be retained and used indefinitely provided it remains de-identified.
F. Children's Privacy
The Service is not directed to children under the age of 13.
In accordance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect Personal Information from children under 13.
If we become aware that we have collected Personal Information from a child under 13, we will delete it promptly.
If you believe we have collected such information, please contact privacy@atheon-inc.com.
III. How We Use Information
We use collected information to:
- Provide and operate the Service
- Create and manage user accounts
- Process Customer Data for analytics and monitoring
- Respond to inquiries and provide support
- Improve and develop new features
- Detect and prevent fraud or abuse
- Comply with legal obligations
- Send administrative communications
We may also send marketing communications if you have opted in. You may opt out of marketing emails at any time.
IV. Customer Responsibilities
Customers are responsible for the data they submit to the Service.
You represent and warrant that:
- you have all necessary rights and legal bases to submit Customer Data
- your use of the Service complies with applicable data protection laws
Unless expressly agreed otherwise, Customers should not submit sensitive personal data, including:
- health or medical information
- financial account numbers
- government identification numbers
- biometric identifiers
- information relating to children
Atheon is not responsible for Customer Data submitted by Customers or their end users.
V. AI Model Interaction Data
The Service may process information related to interactions with artificial intelligence systems, including prompts, responses, configuration parameters, and related telemetry.
This information is processed solely to provide analytics, debugging, monitoring, and operational insights.
Atheon does not use Customer Data submitted through the Service to train foundation models unless explicitly authorized by the Customer.
VII. Security and Abuse Prevention
We monitor the Service to detect, investigate, and prevent fraud, abuse, security incidents, and violations of our Terms of Service.
This monitoring may include automated analysis of logs, telemetry, and system activity.
Information collected for security purposes may be retained longer when necessary to protect the integrity of the Service.
VIII. Data Retention
We retain Personal Information only as long as necessary for the purposes described in this policy.
Typical retention periods include:
- Account information: retained while the account remains active
- Support communications: up to 24 months
- System logs and telemetry: retained for operational and security purposes
When Personal Information is no longer needed, it will be securely deleted or anonymized.
IX. Your Privacy Rights (California Residents)
California residents have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
- Right to Know
- Right to Delete
- Right to Correct
- Right to Opt Out of Sale or Sharing
- Right to Non-Discrimination
We do not sell Personal Information or share it for cross-context behavioral advertising.
Requests may be submitted to privacy@atheon-inc.com. We will respond within the timeframes required by law.
X. Privacy Rights for International Users
Users located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions may have rights under the General Data Protection Regulation (GDPR).
These rights may include:
- Right to Access
- Right to Rectification
- Right to Erasure
- Right to Restrict Processing
- Right to Data Portability
- Right to Object
You may exercise these rights by contacting privacy@atheon-inc.com.
You also have the right to lodge a complaint with your local data protection authority.
XI. Data Processing Agreement
When Atheon processes Personal Data on behalf of Customers subject to applicable data protection laws, Atheon acts as a data processor and the Customer acts as thedata controller.
Customers may request a Data Processing Addendum (DPA) governing such processing by contacting privacy@atheon-inc.com.
XII. Do Not Track Signals
Some web browsers offer a "Do Not Track" feature that signals websites that you do not want your online activity tracked. Our Service does not currently respond to Do Not Track signals.
XIII. Benchmarking and Industry Insights
Atheon may generate anonymized and aggregated insights regarding trends in AI system performance, usage patterns, or operational metrics.
These insights will never identify any Customer, individual, or end user.
XIV. Security
We implement administrative, technical, and organizational safeguards designed to protect Personal Information. These safeguards include:
- encryption of data in transit using TLS
- encryption of sensitive data at rest
- access controls and authentication
- security monitoring and incident response procedures
No method of transmission or storage is completely secure. In the event of a data breach affecting Personal Information, we will notify affected users as required by law.
XV. Third-Party Links
The Service may contain links to third-party websites or services.
We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.
XVI. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If material changes are made, we will provide notice through the Site or by email.
The "Last Updated" date reflects the most recent revision.
XVII. Contact Us
If you have any questions, concerns, or require further clarification regarding this Privacy Policy, please contact us:
Atheon Inc.
Email: privacy@atheon-inc.com
Website: https://atheon-inc.com